Data Protection Policy

Knockout Privacy Policy — How safe is your information with us

Protecting your personal data is our top priority. In this policy, we clearly outline what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

Core Commitments of Our Privacy Policy

Six Core Principles That Guide How We Protect Your Data

Encrypted Storage

All your personal data is secured with SSL encryption and AES-256 technology, ensuring no unauthorized access.

Data Is Never Sold

Your data is never sold to third parties or shared with advertisers.

Your Control

You have the right to view, correct, or delete your data — you can submit a request at any time.

Minimal Data Collection

We only collect the data necessary to provide our services — nothing more, nothing less.

Opt-Out Option

You can opt out of promotional emails or notifications at any time, no questions asked.

Transparent Data Use

This policy clearly explains what information is collected and how it is used. There are no hidden agendas.

Quick Summary: knockout respects your privacy. We only collect the information necessary to provide our services, never sell it, and store it with the highest level of security.

1Introduction & Scope

Knockout ("we", "us") is an online gaming and Sports Betting platform. This Privacy Policy ("Policy") describes how we collect, use, and protect your personal information when you use our website, mobile application, and related services.

By using any Knockout service, you are considered to have agreed to this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.

This policy may be updated from time to time. For significant changes, a notice will be posted on the website and the updated date will be displayed at the top of the page.

2What Data We Collect

Knockout collects two types of information — data you provide directly, and data collected automatically.

What you provide directly:

  • Name, date of birth, and national ID number (for KYC verification)
  • Email Address & Mobile Number
  • Mobile banking number (Mobile Pay/Nagad/Rocket)
  • Copies of documents submitted for identity verification
  • Content of communications with the support team

Automatically Collected Information:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Platform activity logs (login times, betting history)
  • Cookies & Session Data
  • Transaction history and amounts
Data Type Reason for collection Mandatory?
Name & Date of Birth Age Verification & Identity Confirmation Yes
Phone Number Account Verification & Communication Yes
Payment information Deposit & Withdrawal Processing Yes
IP Address Security & Fraud Prevention Automatic
Cookie Data Service Improvement & User Experience Optional

3How Your Information Is Used

Knockout uses your data solely for the following purposes:

  1. Service Operations: Account creation, payment processing, and the provision of betting and gaming services.
  2. Identity verification: KYC procedures for age verification and anti-money laundering compliance.
  3. Security: Preventing fraud, unauthorized access, and account hijacking.
  4. Customer Support: Resolving your issues and providing support.
  5. Legal Obligations: Complying with applicable laws and regulatory authority guidelines.
  6. Service Improvement: User experience analysis and platform improvement.
  7. Contact: Sending important updates, security alerts, and promotions where consent has been given.

Important: Your data is never shared with or sold to third parties for advertising purposes.

4How Long We Retain Your Data

We retain your data only for as long as necessary or legally required. The general guidelines are:

  • Account Data: Up to 5 years after account closure (as required by law).
  • Transaction History: 7 years (in accordance with financial regulatory requirements).
  • Support conversations: 2 years.
  • Cookie Data: Upon session end or after a maximum of 12 months.
  • IP Logs: 90 days.

Once the retention period expires, data is securely deleted or anonymised so that it can no longer be linked to any individual.

5Sharing information with third parties

Knockout may share your personal information with third parties only in limited circumstances and strictly in the following situations:

  • Payment provider: Mobile Pay, Nagad, Rocket — used solely to process transactions.
  • Identity Verification Services: Authorised entities engaged to complete the KYC process.
  • Law Enforcement Agencies: Under a valid court order or government directive.
  • Technology Service Providers: Server & Cloud Services — covered under data protection agreements.

All third parties we work with are bound by a strict data protection agreement and may not use your information for their own purposes.

6Cookies & Tracking Technologies

Knockout uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

Cookies we use:

  • Essential Cookies: Required to keep your login session active and for security purposes. These cannot be disabled.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To analyse user behaviour and improve our services.
  • Security Cookies: To detect fraud and bot activity.

Non-essential cookies can be disabled from your browser settings, though some features may become limited.

7Your Data Rights

You have certain important rights over your personal data. Knockout fully respects and upholds these rights:

Right of Access

You can request to view the information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to erasure

You can request that your data be deleted in certain circumstances.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a portable, machine-readable format.

Right to object

You can object to certain types of data processing.

To exercise any of these rights support@knockout.bestEmail us at. We typically respond within 30 days.

8Child Protection

Knockout strictly does not serve anyone under the age of 18. We never knowingly collect personal information from minors.

If we are informed that a minor has used our services or provided personal data, we will immediately close the relevant account and delete all associated information.

If you believe a minor is using Knockout, please contact us immediately.

9Security measures

Knockout employs multiple technical and procedural safeguards to protect your data:

  • SSL/TLS Encryption: All data transmissions are encrypted.
  • AES-256 Encryption: Industry-standard encryption for stored data.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Regular security audits: Regular audits conducted by third-party specialists.
  • Access control: Only authorised personnel are permitted to access specific data.
  • Firewall & DDoS Protection: Servers are protected against cyber attacks.

No security measure is 100% foolproof, so stay vigilant — use a strong password, keep 2FA enabled, and never share your password with anyone.

10Privacy Policy Updates

Knockout reserves the right to update this Privacy Policy at any time. Depending on the nature of the change, we will take the following steps:

  • Minor Changes: The last updated date on the page will be revised.
  • Minor Updates: A notice will be posted on the website.
  • Major Changes: You will be notified directly via your registered email or phone number, with at least 14 days' notice.

Continued use of Knockout after any changes have taken effect will be considered acceptance of the updated policy.

11Contact us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please get in touch with us:

Email: support@knockout.best
Live chat: Available on the website 24/7
Response Time: Typically within 24 hours
Privacy Request Timeframe: 30 business days

When submitting a data rights request, please include your registered email address or phone number and clearly state which information your request relates to.

Your Data Is Safe — Join Now

Your privacy is protected at knockout. Sign up with confidence and enjoy world-class gaming.

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